COMPLETE CUSTOMER CARE

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MANAGED IT SERVICES AUSTIN TX CAN TRUST

Managed IT services Austin provider uon understands the search for IT support in our city can be time consuming and sometimes even stressful.  Our consultants strive for a caring professional touch other providers can’t seem to match — creating a friendly and efficient computing environment for your business. Through Complete Customer Care  we provide monthly ongoing computer support for your entire staff with the response times your office deserves. Enjoy ongoing maintenance and cleanup for all your computers plus 24/7 monitoring of all your systems.  Any time support is needed, simply request help via phone or email. Our support line doesn’t bother you with time consuming call trees. We like to pick up the phone and help you run your business successfully. Requesting help is quick and easy, allowing you to get back to work as we resolve each issue.   Each office we provide coverage for is assigned a primary and secondary technician that grow with your business while implementing solutions that boost your bottom line.

Complete Customer Care is the Managed IT Services plan that delivers the services you need, without having spending a bundle each month.  Pay a low fixed monthly cost that never changes, without any hidden fees or surprise invoices you didn’t expect. Our customized service plans provide affordable solutions for employee staff while keeping them working efficiently and saving you money along the way. Begin with THE FOUNDATION, the core backbone of our service offering, and choose from an assortment of supplemental services to customize a comprehensive service plan for your business. Enjoy a low fixed monthly cost for all the IT support and services you need while working with consultants that truly care.

 

THE FOUNDATION

» 24/7 Network Monitoring and Maintenance
» Help Desk Support (Mac & PC)
» Email Protection and Support
» Proactive Hardware Maintenance
» License Management
» Software Updates
» Hardware Replacement
» Intelligent Patch Management
» Printer Support
» Inventory Management
» Managed Network Security
» Detailed Reporting
» Vendor Management
» Professional Ongoing Consulting

 

SUPPLEMENTAL SERVICES

» Onsite Data Backup
» Off Site Cloud Backup
» Email Spam Filtering
» Antivirus Management
» Malware Protection
» Business Phone Support
» Mobile Device Support (iPhones, iPads, Windows Tablets, smart phones, etc)
» Hosted Microsoft Exchange Email

 

Managed IT Services Austin TX providers have unique philosophies and skill sets.  Let’s get to know each other.  Call us today for a FREE CONSULTATION: 512.600.2123